Making contact. I aim to return calls/emails within 24 hours unless I'm away, in which case you'll receive an auto message or get through to my voicemail message saying when I'm returning to work.
Location. I work in Bishopston, North Bristol, two miles from the city centre. My practice location is a 10 minute walk from several bus routes (e.g. Gloucester Road bus routes 75, 76 and the number 20 bus route). There is plenty of street parking in the area during the day and places to park your bike if you're cycling. In terms of accessibility, my practice room is up two steps and is situated on the first floor. I'll send you a map and information before your first session.
Skype. Most of the work I do with supervisees is in person, although I do offer Skype sessions from time to time, for those who are unable to travel to Bristol regularly, or for those with whom I've worked who end up moving house.
Session length and cost. I offer supervision sessions arranged at a mutually convenient time by appointment. Most supervisees come on a monthly or fortnightly basis. I charge £53 per hour or £80 per 1.5 hours of supervision for counsellors, therapist and body workers.
Beginnings and endings. I suggest that we work together in negotiating beginnings and endings.
Holidays. There are normally approximately ten sessions per year when I am either on holiday or leading or participating on training courses. I will give you plenty of notice about my holiday and dates away, and would appreciate you doing the same.
Cancellations. If you are unable to attend our agreed session, I appreciate as much notice as possible. As I hold a space open for you whether or not you attend, I reserve the right to charge for the session unless you have given me 48 hours notice of cancellation.
Data protection and GDPR. I am registered professionally with the Information Commissioner’s Office and hold data about you as a client in line with European General Data Protection Regulations. In working as a counsellor, body psychotherapist and supervisor in private practice I hold your contact information securely (password protected). Your contact numbers are held on my mobile phone and your email address and emails on my PC. Brief session notes are recorded on paper, recorded anonymously, and held in a secure place away from my PC and phone. I delete your contact information three years after we have finished working together and retain session records for six years after our work, after which time they are shredded and the paper recycled securely. I use your data purely to contact you to make arrangements and will never share this information with a third party unless it is with your prior knowledge, or if I am obliged to by a court of law. In this unlikely event I would inform you first.